Post
Topic
Board Altcoin Discussion
Cashaa keeps changing my back up ETH address from uppercase letters to lowercase
by
Fonz Ferdinands
on 05/01/2018, 02:19:31 UTC
Hi, I have submitted my "backup ETH wallet address" to Cashaa but Cashaa keeps changing all my "upper case letters" to lower case letters. I've created 3 Support Tickets. Each time I ask Cashaa Support to help me they just send me the link to change the address myself. This doesn't help because Cashaa isn't saving the correct address for me when I resubmit my address. So frustrating. Today is the deadline to have this ready otherwise they will return my ETH and I will miss out.

Also, I tried another method to change the address.

(1) I went to My Account.
(2) I clicked on "Change" under the "YOUR ETH ADDRESS TO RECEIVE CAS TOKEN"
(3) I followed the instructions and clicked to receive the "OTP" (which means One Time Password) and nothing happens.

Can anybody help me?

Cheers,

Fonz Ferdinands