Post
Topic
Board Services
2 FACTOR AUTHENTICATION ISSUE - EXTREMELY NERVE RACKING
by
Sccit
on 05/01/2018, 05:17:03 UTC
question for the vets here...

so I got all my money tied up in a few different exchanges....all of them are connected to a 2 factor authentication app on my mobile device. one is connected to authy and the others are connected to google authenticator.....when i initially set up the 2fa, i was under the impression that it was connected to the number on my device and that if i lost my phone, i would have no issue recovering the authenticator with a new device that shared the same phone number....

well, low and behold, my mobile device crashed today in the midst of a software update.....it's now telling me that i have to restore the phone to factory settings. if thats the case, then i can say goodbye to my 2fa apps...so i'm sending my phone in to a data recovery company to see if they can get all my data and apps recovered.

if my phone isn't able to be recovered, does this mean i will permanently be locked out of my accounts? theres no way, right? i seriously cannot afford to lose all my money right now. there has to be a way to verify myself and get back into my account, yea?

any help on this gut wrenching issue is greatly appreciated.

in the mean time, i will be losing a lot of sleep................................ Lips sealed