Regarding the exchange issue:

Me, and 2 other members from the dev team have been trying to get into contact with anyone at Crytopia. We have created numerious support tickets, I have tried to PM the dev on Bitcointalk forum who originally helped get it listed on Crytopia, I have tried talking to about 3-4 individuals on the Crytopia discord and got no replies.

We are doing what we can. Its out of our hands if the exchange is down, we can't do anything on our end. If you got some free time, write a support ticket and with enough tickets they will maybe reload the wallet.