It can't be transaction fees, why they take $7 out of $15 transaction while 1-2 $$ worth of ETH can be the transaction fee. This is a shaddy and unprofessional behavior. Try to contact their support why it happens.
Exactly man. I even stopped accepting Bitcoin because I was getting literally $5 out of a $20 sale because of the crazy fees. But there is no excuse for ETH or the other alts. I don't know what's going on, and their support is shit. I've already reached out and am awaiting a response. Thanks for your input!