Quote from: puwaha on January 06, 2018, 06:05:33 AM

Quote from: r1rider01 on January 06, 2018, 05:43:16 AM

Why does the website state they have email support, yet they provide no email address?

Anyways i guess ill post here for now...

The miner remote app is installed on the client

The miner base station on another machine is able to "Test Connection" to the client
The miner base station is able to see the video cards on the client
The miner base station can take console/desktop snapshots no error.

When i click start on the base station for said client i get the "Failed to start miner process"

I have two of these machines doing this. my other 9 work just fine.

They were all built the same.

Firewall is off
Defender is disabled
no other AV running

I have the premium version so im allowed 20 miners...

If you right-click the miner from the base station and select Diagnostics, what does it say? Can you post it here? Also, what kind of GPUs are you running?

Code:

Starting Diagnostics. Awesome Miner version: 4.3.1
Starting Mining Software
Setting up Miner Engine. Instance: 1
Engine Type: EthClayMiner, Auto Download: True, EnginePath: , Subtype: Disabled, CustomExecutable:
Added rule for: C:\Users\JG_A4\AppData\Roaming\AwesomeMinerService\EthDcrMiner64_1\Claymore's Dual Ethereum+Decred_Siacoin_Lbry_Pascal AMD+NVIDIA GPU Miner v10.2\EthDcrMiner64.exe
C:\Users\JG_A4\AppData\Roaming\AwesomeMinerService\EthDcrMiner64_1\Claymore's Dual Ethereum+Decred_Siacoin_Lbry_Pascal AMD+NVIDIA GPU Miner v10.2\EthDcrMiner64.exe -wd 1 -r -1 -mport 4028 -logfile C:\Users\JG_A4\AppData\Local\AwesomeMinerService\claylog.txt -allcoins 1 (WindowMode: ConsoleFormat, EngineType: EthClayMiner, IsProfitMiner: True)
Configuration:
POOL: stratum+tcp://daggerhashimoto.usa.nicehash.com:3353, WALLET: XXXXXX.A4, PSW: x, ESM: 3, ALLPOOLS: 1
POOL: stratum+tcp://us-east.ethash-hub.miningpoolhub.com:17020, WALLET: XXXXXXXX.A4, PSW: x, ESM: 2, ALLPOOLS: 1

Secondary:

Failed to start miner process: The system cannot find the file specified
Failed to start miner in Diagnostics mode
Diagnostics completed

Says it can't find the file. I've even deleted the remote app, rebooted, and reinstalled