Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
Hi kraken (septimus ?),
ticket 1159454 : my withdrawal "on hold" for 3 days now.
i can't escalate it because can"t open our google form with ie/moz/chrome
Understand as all you are in holidays, but if you can make something
regards
ticket 1159454 : my withdrawal "on hold" for 3 days now.
i can't escalate it because can"t open our google form with ie/moz/chrome
Understand as all you are in holidays, but if you can make something
regards
Hi Shamane. Your ticket is already set to "Urgent" so it's already escalated as a top priority ticket at this point. A specialized team member will be helping you with this as soon as possible. Thanks for your patience.
XRP wityhdraw "on hold" since 26/12 ...
Escalate the ticket all the days .... Always 0 news by mail ....
678 fees pay from 1/11/2017 :
My account block for 18 days (finish now).
My money block for 11 day ...
It's time to do something Kraken ...
12 day after a withdraw go "on hold", after a ticket, escalate it all the day ....
The withdraw go to "fail" and my money back ....
0 human mail receive since this time, no apology, no commercial act to assume lost of money since xrp go to 2.8 to 2.22 ....
A good news they say they make the update tonight (6/1/2018 at 22h utc), but i'm afraid (hope to make mystake) it's not the entire update but just a patch as always