Re: Poloniex Preparing for an Exit Scam! DO _NOT_ SEND COINS THERE!
Buddy,
You need to calm down! They are a huge company that is severely understaffed.
My Dads email got hacked and he had over 20,000$ in USD in his account. It took over 4 months for a reply.
The best thing I did was go on REDDIT and ping a Moderator for Poloniex and I got a response fairly quickly.
My emails and PC for RAT'd and after re-installing his email was unrecoverable.
So after 4 months of sending only 2 emails. -They responded and dealt with the case quickly. Transfered from a yahoo to a hotmail account all the funds.
So relax, if trade is pending. Cancel it and try resend. I find that helped sometimes it happens.
But yeah:
Waited 4 months to resolve this issue although it was a serious issue. All funds are secured now with new login that was transfered. Just had to send pictures holding piece of paper with Poloniex + Date and ID.
You need to calm down! They are a huge company that is severely understaffed.
My Dads email got hacked and he had over 20,000$ in USD in his account. It took over 4 months for a reply.
The best thing I did was go on REDDIT and ping a Moderator for Poloniex and I got a response fairly quickly.
My emails and PC for RAT'd and after re-installing his email was unrecoverable.
So after 4 months of sending only 2 emails. -They responded and dealt with the case quickly. Transfered from a yahoo to a hotmail account all the funds.
So relax, if trade is pending. Cancel it and try resend. I find that helped sometimes it happens.
But yeah:
Waited 4 months to resolve this issue although it was a serious issue. All funds are secured now with new login that was transfered. Just had to send pictures holding piece of paper with Poloniex + Date and ID.