I managed to get in, but not because of their help. They didn´t reply to any of my messages and tickets. Frustrating. Luckily for me, I could recover the 2FA code.
Better to check this out
https://bitcointalk.org/index.php?topic=2696163.0And i think they are lots of customers are having issue in gatehub that i think they will turn into scam soon..
I haven't test their service but i don't trust that site if there are no trusted people are using it..
Just lets hope that they are just having some issue and sooner they will fix all customers issue..