They evidently don't care - seemingly live in their own arrogant reality distortion bubble where they can do no wrong, we should not complain about their "mistakes", and their customers are yapping animals who have the honor and privilege of being allowed to purchase their fine, American-made Bitcoin products.

 If they fire and refund you, whereby breaching your contract with them to receive product you have paid for, they will threaten to countersue you for slander and defamation should you start legal proceedings. Even if you have a defensible case and can rebut your "slander and defamation" systematically with facts and evidence to support your statements.

 In my opinion, such enterprises should not be rewarded with customer patronage on basic principle. Life is just too short.

 Absolute power corrupts absolutely, and it would appear we are watching such a scenario play out with America's favorite Bitcoin company on both these forums and their own, with certain personalities running amok and unchecked.