Yeah, agree. I think so too, binance has good potential and will be a great exchange. Proven now a lot of people who join the binance, until the registration of new members was paused.
They can't handle the support tickets anymore. Binance is amazing, this is the reality, but I think they will turn into another Poloniex because I bet they don't have enough support agency now. They won't be able to meet the support tickets of the customers.