I put in a paypal dispute because they're not shipping singles and I'm pissed

Of course they haven't replied to the dispute or refunded me yet and have a week to do so

I emailed BFL asking them if I cancelled the dispute would I be able to keep my position in queue

This was their response:

http://i.imgur.com/NoDo3gm.png


I was half expecting them to beg me to cancel the dispute and offer to bump me up in the queue or something, instead I get them stating that they "can not comment" on it.


I'm guessing if I cancel the dispute, I won't be seeing a refund and my order and position in queue will "accidentally" get lost


Anyone think i'll retain my position in queue if I cancel the dispute?

Interesting how the order page says refunded: 1 when I haven't gotten anything back in paypal yet:

http://i.imgur.com/Sp5g9dY.png

http://i.imgur.com/Zgd8v0j.png