Hey CEX.IO
Profile ID : up111498827
Request #595003
Because of you siphoning off our money for transaction and not putting the entire money you took from us for the transaction one big transaction of many people is stuck here
https://blockchain.info/tx/fd82fb9711afc48623fa13fa3963121f88160afe56fc968feaf02e5f73e7b764Please take a look at this as high priority, even though i(and many people) paid the transaction fee as given in the withdrawal page, the final fee is just 11.254 sat/B?

This means that 5.38+ BTC is stuck forever and from the looks of it it will never get confirmed. Please take a look at this and get this confirmed via the various methods, this amount is equivalent to 80,000$ and thats a lot of money stuck because of it.
There are more people who are a part of this tx and their money is stuck too and no this is not because of heavy load but because of CEX.IO not paying enough transaction fee for it and bunching too many sub-transactions in one.
Please dont ignore this post like other posts on this same matter. Your support is not responsive at all.