Good day to all
i am using stocks.exchange for trading with POLIS currency
First deposit yesterday was succesfull and account was credited during 20 minutes, and second- is in status /processing/ during last 12 hours

http://dl4.joxi.net/drive/2018/01/08/0007/4079/520175/75/39c1f0d8cc.jpg

does anybody know what's wrong with them?