How do you guys experience the functions of ADVCash today?

Used it for a long time in the SEPA.

At the moment I am unable to withdraw money from the european ATM's, today I was able to do one withdrawl with a maximum of 250 eur (before 2x 1500 daily). The last days I was not able to withdraw more than 250 a day before an error at the popped up to contact my card supllier.

Normally the ADV support was lightningfast but now they haven't responded to my ticket for over 2 days, their service is 'unavailable' by phone.

I should not be affected by the mastercard issue due to being in the EU, what is your recent experience with ADV?