So I followed the steps and they removed 2Factor, but here was their response about processing my request for enhanced verification (we are going on 4 weeks without any progress)
This ticket was entered as a 2FA ticket. Agents working this view are not trained to assist you with verifications. Your request has been forwarded to appropriate team.
Best Regards,
Tom @ Bittrex
I also got a generic type email that mentioned what the op said to send (which I did with original ticket and my email response to that) but this generic email also says they need:
4)2 forms of government identification and a selfie of you holding one of those identifications where we can match your face. Please also write Bittrex and today's date on a piece of paper and hold it in the picture. Please make sure the text on your ID is readable in all photos. Note: This means we need all 3 things in 1 photo. You, your ID, and the paper with Bittrex and the date on it. Also we do not accept .pdf or zip files, or links to files.
I only sent them my driver's license in a selfie (attached to ticket AND also my email response to ticket email). I do have my birth-certificate which is government-issued, right? I don't have a passport, so I don't know what else to use. Should I hold up my birth certificate and take another selfie to send to them? Seems impossible to get verified. I am unable to withdraw funds or add to them at the basic level.
This ticket was entered as a 2FA ticket. Agents working this view are not trained to assist you with verifications. Your request has been forwarded to appropriate team.
Best Regards,
Tom @ Bittrex
I also got a generic type email that mentioned what the op said to send (which I did with original ticket and my email response to that) but this generic email also says they need:
4)2 forms of government identification and a selfie of you holding one of those identifications where we can match your face. Please also write Bittrex and today's date on a piece of paper and hold it in the picture. Please make sure the text on your ID is readable in all photos. Note: This means we need all 3 things in 1 photo. You, your ID, and the paper with Bittrex and the date on it. Also we do not accept .pdf or zip files, or links to files.
I only sent them my driver's license in a selfie (attached to ticket AND also my email response to ticket email). I do have my birth-certificate which is government-issued, right? I don't have a passport, so I don't know what else to use. Should I hold up my birth certificate and take another selfie to send to them? Seems impossible to get verified. I am unable to withdraw funds or add to them at the basic level.