Hi, my withdraw request is still pending and no update since a few "banking days"
In the desc. it says "We are preparing your withdrawal for sending. If this status lasts more than 1 bank day, please check your email for updates." however, there are no updates in my email as well.

Can you please quickly process it? This is preventing us to invest more money to CEX as this situation is not making us feel comfortable.

Here are transaction IDs:  5348645810 - 5348643718