All players balances should be available as of now. If you are running into issues getting support using the support email address for MoneyPot, please don't hesitate to PM me and I'll have someone look into things ASAP.
As for the rest of the folks here, give the new team some time to ensure this transition finalizes. Granted, it was not the smoothest past week, but I do think things are getting under control and you as players (and site operators) will see a benefit very soon.
Usually they do not reply it or may be reply it after long time of questions, I have faced this so many times here. And btw you said it was under control but I see nothing change except the site design, deposit and withdrawal, and may be your investment programs, others than that is not to be done yet. You should really consider about your rbies v2