Pretty frustrated with the Web wallet right now.

I can access my web wallet, but then this:

• Sent 2 BIS in a test and it successfully showed up in my wallet about a day later.
• then sent a larger amount of BIS from cryptopia to the same exact address, but after several days I still don't see it in my Wallet. Same exact send address, only difference is the amount and I didn't add any "note" when submitting withdrawal on cryptopia
• On cryptopia the transaction says it was on 1/5 and my balances are depleted with no other withdrawals besides the one I'm still waiting for listed, so I did not get hacked or anything.
• TX ID is: olWDlR9SZSakEQ6aPXvbQ0KcwYSXu4l1pvlgNOJoI9RZcfO2Cic9LKtXM+ZmL8WX

Is there anyone here who can provide guidance please?

Thanks