Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
apaullo57
on 09/01/2018, 09:41:02 UTC
Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1239931.
Thanks.

This seems to be a major problem for Kraken because after 10 days I'm not able to get in my account! I already used the escalation procedure to speed things up, TWICE, but I'm under a pile of 1000 other requests I guess. Why cant't they give priority to people who can't enter their existing account and face loosing their money? I've got 4500€ in there! When can I access it Huh I'm freaking out if I get another message to escalate my ticket once again!
TICKET NR =  1 2 3 9 9 3 1