Sounds like one big scam.
Yes 100% scam. I have contacted the OP and send two emails already to support but the issue is still remained unsolved.
Do not invest in this ICO.
We have a large number of investors needing to withdraw their BIC to myetherwallet,we do it manually so it will take more time, please wait until your turn. Do not rush to rate something without understanding about it.Please be patient !
Do you have turn around time for my support email? Nonetheless, I will wait until 12/01/2017 to resolve the issue completely. Otherwise, i will give -1 to your account trust rating and post a scam note for this ICO on Bitcointalk. You have time to make thing right for now.
This is the txhash for the transaction in which you need to resolve.
https://etherscan.io/tx/0x1146d6c4cf99fdde53be23f1f86c79403e1b7c6c163d6cc8c43edd1760102e34