Post
Topic
Board Service Discussion
Re: Does Bitpay have serious problems?
by
BlockChains
on 09/01/2018, 14:51:58 UTC
Is there a decent alternative for Bitpay?

I stopped using Bitpay. I still do not have a reponse. After almost three weeks.

I recently used Cointed, a registered company in Austria, which uses a payment solution in cooperation with Swiss Crypto Group. Very smooth processing, zero confirmation payment.

It's interesting that its you and me with transactions in the several thousands of dollars that are being stonewalled, while the many with (relatively) small transactions seem to be getting decent customer service. The paranoid in me would think they are selectively scamming large transactions. But, the objective rational in me would say they are very backlogged due to the massive issues with the network last month so they would have to take extra time verifying everything before they refund really large transactions to make sure they aren't getting scammed themselves.  But it seems really odd that they don't reply at all after weeks.