Is the site supposed to be operational still? I had a failed CPAY token withdrawal, then the cards got suspended and now I can't even find the old "Support Chat" in the bottom-right corner where it used to annoy me (to try nagging the Support about the token withdrawal issue). 
I have already lost my patience with this project. Fortunately, I managed to withdraw all funds from my account on cryptopay.me. Who knows when they also will be blocked ...