I have sent an email.
Can you please process this today so that I can feel comfortable again.
I cannot speak on timing, but the refund will be completed by our transaction team. Please send any inquiries re: your refund to
merry.meng@tradove.net.
Best regards,
Kristen
TraDove Admin
Can you please contact them to let them know that I have sent an email. If we both contact them then they will respond faster.
Thank you for your help.
Yes, I relayed your message and confirmed the refund process.
All the best,
Kristen
TraDove Admin
Thank you for that.
What did they say?
I would love to have a time expectation. It would make me feel a lot more comfortable.
Ah, found your message. Sorry for my confusion.
I was told that there is not a problem with refunding. There are many transactions taking place, so my understanding is that the team cannot nail down exact timing.
Does that make sense?
Thanks for your patience,
Kristen
TraDove Admin