Hello , Please Check and solve my issue asap .
Old Ticket which Live support close [ Ticket ID : #300446 ] and then Live support opened this new Ticket >
Ticket ID > 301545
I never faced such issue before in my 4 years with exmo , today i did a withdrawal of 300 USD and confirmation link came to my mail and i clicked it then it showed Withdrawal confirmed but then when i checked EXMO Wallet history it showed for a second and then vanished , Funds also didn't came to my registered Moneypolo account .
Please check the ticket and the withdrawal ID was
withdraw_confirm?id=2531972&token=7204951a6e0cd5f2e868bdb0efe75c1ec3417224
Please help me about it asap , either complete this withdrawal or provide the funds back to my exmo wallet which lost here , I am guessing this might be technical issue but i expect fast resolution of this, Thank you
is exmo reliable?is he paying?
Dear user,
EXMO is working in normal mode.
Thank you
Is it really ?
I am still awaiting for your response about my issue over 3 days now . I do not know where my money vanished . If you are running Normal mode then you should fix the issue .
3 days or one week is nothing compared to 3 weeks, EXMO is not processing withdrawals since mid December 2017, 3 weeks (!!!) waiting with no response, multiple wd issues and ticket remain unanswered