Or maybe he just pretends to be innocent.
Oh I still believe he is of good faith and will, it's just very hard to control your business if you are not 24/7 at the location overseeing operations.
You can only pull this off if you can delegate certain responsibilities to other capable people in your team but past behavior has shown he has issues with that ;-)
I understand a man's capability is limited.
But when he got millions of dollars money from his customer, he has the responsibility to dealing the business well. Not only because the money, but also the faith or trust his customers gave him.
Unfortunately, From the beginning, I did not see the willing of making business better. Instead of it, only silence and ignoring.