Mate your ETC withdrawal is there. Etherscan is for ETH not ETC. http://gastracker.io/tx/0xd7f98db4e274012026c0ed7c2438798f0b6d6f53c48e56d0854558f6555b22ba

My support ticket from Dec 21 is still being ignored. My account was disabled after it was downgraded to basic and I tried to get enhanced verification. Have 2 accounts and told them to delete my other account which has nothing on it, and my disabled account has a LOT including my XZC masternode on it.  Ticket #823236.