20 hours past, still have not received crypto...phone support is not available too...
Cointed_official account was several times online and did not reply anything. Sad.
Will update comments after successful transaction
Hello,
Are you using MEW?
Have you received confirmation that the transaction was successful?
You will have to add a custom token to your wallet. Here is a guide for MEW
https://www.youtube.com/watch?v=deZ72EYkoQI&t=17sPlease try this and tell us what happened.