They have informed you to trade and be cautious ... (not you... i mean they informed all of us)
I understand of course your problem i am in the same boat... and is quite a long time into this situation.
This is something that i forgive them even if i lost some on my trades.
50.000 new users per day is not something you can ignore... imagine the tickets the verification and the load of the server..
of course i know ... why they are getting paid>? to provide us the service ... ok.. i agree.. i also think of that..
but to me more important is the security that is top level until now and i will continue do my trades on Kraken.
patience is what i propose from my point of view!
I agree with bitcoinvest. You guys need to be patient, you know there are problems with Kraken and they're working on it. So any continuation is your own responsibility when you know and still persists, don't whine about it.
If you daytrade for a living, then you already have funds on other exchanges as well and guess what, they ALL have problems one kind or another, with the exception of some A graded forex brokers (that covers also for 100% insurance). If you have been long in this place, you know Kraken is the definitely belonging in the top best crypto exchanges (company valuation paperwork is good, liquidity is good, has companies around the world, good amount of employees, communication is fast and good (and yes, it's fast considering the huge amounts of people that are sending tickets), licensed money transmitter (one of the three in the world of the crypto exchanges), etc.). Now compare that to the other exchanges and I'm fairly sure there are many newbies here who didn't even are on other exchanges, so their emotional experiences sounds a bit biased in their posts.
If you invest mid/long term, I see no problem to continue to use the site.
I don't have any serious problems with the site or deposits and withdrawals. Trading is somewhat slow, but deposits and withdrawals are processed within 1 business day. I still have 100% trust in Kraken to get the job done and I know they will. They have been around for long and a good track record. The fact that support is fast and here on forums should tell you something. Look at the other players, you probably wait for weeks or sometimes months, whether small or major players. Have some faith, be grateful and respectful.