On someone's next visit, can they please ask about order status updates on their website and what they plan on doing with answering tickets more regularly as it appears they go unanswered for most?

I've sent a couple tickets in, on my status still showing as "Refunded" when it was not (obviously due to cancelled paypal chargeback) and would like to have that updated. I think another person posted the same issue, but it was resolved. I thought I read some other related issues with bank transfers, but those may have been resolved.

Obviously not a critical issue, but since I'm not getting a response, was hoping to see if someone there could resolve face to face. My travel schedule doesn't take me out West for a few months.

Will donate to those that made visits once I'm mining with the DX Large. Thanks!