Parked my Minex for a month, but Balance is not showing in Minex Bank, but shows in my wallet just fine. Nothing is shown as being parked either. What's up??? This happened to me previously, and I had to create a whole new address, and send the balance to it. I shouldn't have to do that.
As you have been advised, most probably the reason is that you moved the coins from the address linked to the bank and had the change coming back to an automatically generated address since you have not generated it.
If you still experience this issue and need help, please send screenshots from your bank account (balance and the address shown) and the wallet's addresses from Inputs menu to
support@minexsystems.com.