I need help from anyone got past customs with asicminermarket.com , My unit waits at customs and I need the company info or a photo of older invoices by them delivered to customs to generate a real invoice for the miner. Customs did not accept the price and ask for real invoice, i told them it costs 1999$ and they still want an invoice.... i still didn't got a reply from simon and I need it so urgently..
What country are you in?
I have found that they respond fairly quickly (remember the time difference to China!). Usually within 24 hours. I just used the contact form on their site. If you have your order number from them, it would probably help to include it.
That's kinda annoying that the customs guys get to decide how much something cost you, and then hold it. I'm sure that asicminermarket would be happy to print you up an invoice that said $150 (or whatever they put on the customs form).
Even $150 is probably more than the actual physical value of the combined hardware in the thing. I don't know where they get off giving you so much trouble. Maybe they know what it really is, and it's plugged in right now at their place
It doesn't even have it's own PSU... The software is offered up for free on the Internet... It should be on them to prove that an orange pi, a bunch of FPGA chips, a fan, and 12" of extruded extruded aluminum tube adds up to more than $150.
