The service from Lykke has been not great, 24 hours before I have transferred TIME coins and its still not even showing on etherscan for tracking nor it has reached the address to which i have sent, Lykke app shows its OFF Chain settled but nothing is shown anywhere. Very poor support from Lykke . I have even raised a support ticket : 37965. Hope this gets solved asap
its now 48 Hours after transfer and neither LYKKE is solving it nor, its been showing in etherscan .. poor support
I'm not sure if you ever tried support from Poloniex, Coinbase or Bittrex but you would be waiting two months..