Well actually they are bad but not the worst.
However your article is incorrect, specifically this "There answer: go F*ck yourself! "
I do not see this reply in any of your supposedly quoted communication with them.

Perhaps you should forget BFL and use the money towards  some English grammar lessons or maybe  a 'Ghost' hunter, to identify why your Internet is ordering items on your behalf..
Hmm.... Just how were those packets randomly generated.....