Hi Cex,
Thanks for being online on the forum.
Currently the SEPA withdrawal requests use to stay in "Pending" for about 3 days.
It used to be 1 day delay not long time ago...
Can you please give an estimation when to expect a speed-up confirmations?
Thanks in advance,
Just join us. There is the following group on Facebook: Cex.io Fraudulent Scam Exchange.
We are starting a legal action to get our money back and get this joke exchange closed...
The more we are the better.
Well, thanks for the invite but so far I'm not in this position...
I've got paid by cex every single time, for every penny, even if I had to wait one month+ at some point.
I totally agree they are extremely slow responsive, slow resolving, difficult to communicate and understand the isssue or avoiding straight answers etc. but never kept 1 penny from what I withdraw.
The biggest problem is the slowness in everything, from communicating to resolving issues ending with deposit/withdrawal times and confirmation delays.
They have a huge PR problem which once they'll ever solve, it will make an awesome exchange as it used to be back in 2013...
But probably this is just the Russian way to handle a business, who knows...