A lot of people have this type of problems from this platform. This is very bad for the users of this exchange. There were already a very small amount of people trading on this exchange and if they will also scam or torture them then they will also flew away from there and others will also not come to there and it will be the failure of their business. better is that if they give focus to their platform and make it more famous among the traders and in this way they will earn a high income from their exchange. While if they will stay inactive then they will earn nothing.