Yes, taking customers money hostage is fraud. will keep contacting what ever authority necessary until give a clear announcement
what is going on. "almost finished" does not means 5 days. "few" means almost zero.
Agreed. Though we have been very patient, even if by force, it is unacceptable for them to communicate in this manner in this day and age. So the people calling and making sure they are on their shit should be thanked as it is well deserved, just in case.
