https://ibb.co/hvYVXRI`ve had 46 burstcoins in it.The version of wallet is Qbundle v1.9.My Windows is 8.1 my computer specs are i3 procesor 4gb ram 1TB HDD.
When i closed it and reopened i used the same phrase,but in wallet there wasnt my information like name settings and coins.
My opinion, is that you insert the pass phrase wrong, and created a new account, the address is the same ? (TZTA-BD2K-274Z-7A5JG) and the fact that your image shows a message "Welcome to your
NEW account" is another sign that you typed wrong the password.