Still no refund for me either. 29 days and counting since first ticket was logged.
Unfortunately I was a little late with submitting the Google doc ticket, which I mentioned in it about the previous ticket that was logged on support.avalon-asic.com many days prior.
I really hope Yifu will still honour the refund!
Unfortunately I was a little late with submitting the Google doc ticket, which I mentioned in it about the previous ticket that was logged on support.avalon-asic.com many days prior.
I really hope Yifu will still honour the refund!
What is this talk of a Google Doc? there was nothing mentioned about said document when Yuffie said to submit a "refund ticket" through the support website?
But at this point, if you want a refund and didn't fill that out, you're probably screwed (though I would fill it out anyways to try). I submitted a ticket after submitting that form and it's been completely quiet. No refund, no response to ticket, nothing. Guess I shouldn't have expected anything more. I need my BTC101.24, but we're just their customers - what right do we have to anything? I mean, it doesn't really matter if you can't keep any promises in this business, right?
