Hello All!

I make a withdrawal request to okpay. 49.86 USD, december 22. 2017.
Not arrived since.. They do not respond to the support tickets. If I write to a chat, they will open a new ticket.

ticket numbers:
#259952 22 days ago
#269550 18 days ago
#284539 12 days ago

Meanwhile, I've been trying to go through the verification process for a year.
What I send my documents, they say, does not match, bad the document format. I'm trying to send a fourth version. They are responding for weeks. Not for:

#296800 8 days ago
#305461 5 days ago

In the meantime, I trading, try to a withdraw and durr:
10220: Withdrawals blocked
1032 USD

I am write to the support, They never answer.
ticket number:
#296316

In the meantime, before Christmas, when ZEC deposits were not credited. I defended EXMO all the time. I calmed everyone: "everything will be fine". I'm very sad. I do not know what to do. If anyone can, please help me. Sorry for my bad English.


Best Regards,
Dideki