I also has been confronted with the similar problem.
I tried to withdraw LTC but received wrong TXID=2.
Yesterday I created ticked number #41071 but there is still no reply.
did u got ur coins back? I'm having the same issue. Txid showing as '4' and coin didn't received on receiving wallet.
No, I have not received my money yet after 10 days of waiting...
waiting a month here for returing my fricking coins
Coinexchange io Support is a joke they only say avoidable anwsers.
be patient
wallet offline
wallet disabled
we are working on it
but Never indepth info of why how or when they fix or help you