Still haven't received the money a deposited 1 month ago! Received an email 8 days ago saying "it arrived without a reference" (even if it had) and that "payments team will be working on this for you". Still haven't heard of support since then and still haven't my money...
Ticket #1155686
PS : how do I do if I want to buy less than 30 ripples at the time?
You cannot buy less then 30 XRP, and yes, it sucks. Bitstamp has a minimum order of 5 EUR. So if you have an account there, you can buy from there.