I don't deal in "theory"  only in reality and reality is that some of my ZEN funds have been stuck on the exchange for days that I could have exchanged within the hour myself, it is telling that funds are just stuck and withheld there from customers for days now.

Just put up a massive disclaimer at almost every single coin that they don't even have enough liquidity available to exchange them quickly within a reasonable time frame, that you can only use exchange and auto-exchange feature at your own perril and risk your funds getting stuck on the exchange for days or even weeks with no possibility to acces it.