The guy in this fails to understand that if you're buying from an ATM you're spending a shit ton of money for the convenience. So saying that the fees are high are normal, that's like going to an ATM that's not owned by your bank and COMPLAINING that you're paying too much money for it. If you don't want convenience, then just go ahead and buy from Coinbase, Paxful, ETC.

Network congestion is temporary, it will all clear over with more innovation occurring throughout time. But yes, I do think people should be able to easier use BTC and get acquainted to it -- but that does come with time.