@kiss moon

You're welcome!

It's not only Russia guys. I got friends in Germany, Netherlands and France and they're having the same problems as you guys have mentioned started from early December 2017, but for smaller amounts around €5k - €10k.

I did some more digging and indeed Bitstamp is regulated by Luxembourg Financial Industry Supervisory Commission CSSF. That does not mean you will receive compensation in case they go bankrupt or are hacked, they can decide if they want to do that out of goodwill, they are not obligated to do so. You did the right thing by writing CSSF if Bitstamp does not want to work this out with you. I'm over 90% sure the UK's ombudsman (FOS) cannot help you at all, as I wrote earlier. That leaves you with CSSF, ECC (private/consumer only) and law firms.

I don't think the other two licensed crypto exchanges offer you any compensation insurance as well, hence most professional traders trade on wall street or in the uk as being part of uk's FSCS (50K GBP insurance).

Good luck!