Hi. Anyone knows what’s the average response time of Cryptopia’s service support? I made a mistake and deposited on my account through ETH, but then I realized they don’t support smart contracts. The address is correct, so they did receive the money, but it doesn’t appear on my balance. I submitted a ticket 11 days ago, and insisted a couple of times after that on the same ticket, but still no reply. It would be really nice if they solve this problem soon to be able to buy coins during the current global dip.

Thanks