I have used Coinexchange.io from 03/2016. Now I am experiencing missing deposits and unanswered tickets. I have had problems before and they fixed them in 24 hours. I see a trend I don't like. To many people missing deposits. My deposits show on my wallet with TXID and all. Not well with me especially since I never had that many problems in the past and if I did they where all fixed in 24 hours.