Hi I'm Kara from Coins.ph. I'm the official representative of Coins.ph here 
I will be answering your concerns in this forum. We would also like to thank active community members here that help us with answering questions. We appreciate you guys a lot! We apologize for not being as active in this forum. Moving forward, we aim to provide quality answers for everyone & to reach out as much as we can here.
You may want to join our community page on facebook for more updates:
Community: https://www.facebook.com/groups/180252195769884/
OFW Community: https://www.facebook.com/groups/113073919352029/
Gaming Community: https://www.facebook.com/groups/619208438467073/
Follow our social media sites here:
Facebook: https://www.facebook.com/coinsph/
Twitter: https://twitter.com/coinsph
Youtube: https://www.youtube.com/coinsph
Instagram: https://www.instagram.com/coinsph/?hl=en
For transaction related concerns, it is best that you contact us at help@coins.ph so that we can assist you better. Hope you understand that this is for your account safety and security.
I will be answering your concerns in this forum. We would also like to thank active community members here that help us with answering questions. We appreciate you guys a lot! We apologize for not being as active in this forum. Moving forward, we aim to provide quality answers for everyone & to reach out as much as we can here. You may want to join our community page on facebook for more updates:
Community: https://www.facebook.com/groups/180252195769884/
OFW Community: https://www.facebook.com/groups/113073919352029/
Gaming Community: https://www.facebook.com/groups/619208438467073/
Follow our social media sites here:
Facebook: https://www.facebook.com/coinsph/
Twitter: https://twitter.com/coinsph
Youtube: https://www.youtube.com/coinsph
Instagram: https://www.instagram.com/coinsph/?hl=en
For transaction related concerns, it is best that you contact us at help@coins.ph so that we can assist you better. Hope you understand that this is for your account safety and security.