I have 20 of them stuck in customs asking me for the European Certificates of Conformity. "LVD 2014-35-UE" and "ROHS 2011-65-EC"
Does any one has that or how did you manage to go through customs?
You will need to look at the shipping/packing manifest that was provided to Customs. If you purchased them through Hyperbit, there's no telling what they listed the product as on the forms. One person I know saw that Hyperbit had listed the miners as "baby napkins." So, they are asking you for conformity papers - but conformity papers for what? What product code? Then, you can go to step 2, which would depend on product code, etc.