Hi bitsane,
08.01.2018 date,I sent the 11.62 TIME my anybits account on.
I received the information that the sending from the sending place was successful
but it does not appear in my account here.
worst of all,
AnyBits and Bitsane never responded to what I wrote.
anybits do not answer at all. interesting
TxHash:
0x2495b2d5729e8e51d48248922d993764dba2aa4420726456984f8a816f1ecf16
Hi Bitsane,
on 2018-01-11 I withdrawaled 1.29 ETH where the transaction failed. The support ticket hadn't been replied since now! TxHash is 0x1d8abe11659cab3cb51f5901e9054aff94462f3cbb25b1b2216ae878aa129a96.
The transaction failed because of low gas limit of 21000. I don't understand why the transaction had been created with such a low gas limit.
Earlier the day I made a similar withdrawal, where the gas limit had been 33705 - TxHash 0xc295326a894ee2a399fb5c3d12e78b5ab6ebb16237144069b982ab08dcdcf140.
Please get someone on this issue and either start responding to opened tickets or create at least a status page where you inform users about platform status.
Best regards
EDIT: fixed date of withdrawal
Send me by PM your email on Anybits, number of Ticket and TxID in Ticket