Hi Freewallet Team,
Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?
My User ID is 7b6ae85d
Thx in advance!
A freewallet user
Hi
sunino, apologies for the delay! We're getting lots of tickets (about tokens, too) these days. Please give us more time to review your case, our support reps should get back to you by the end of the week. Thanks!
Hi Freewallet, I am still waiting for the voice from your support team. I think it has been quite a long time since the end of last week